Shipping policy

Thank you for shopping with Adalynskin.

This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Order Processing Time

Orders are usually processed within 1–3 business days after payment is confirmed.

Orders are not processed or shipped on weekends or holidays.

During busy seasons, sales, or holidays, processing times may be slightly longer.

Shipping Locations

We currently ship orders within the United States.

At this time, we may not ship to certain remote areas, P.O. boxes, APO/FPO addresses, or international locations unless stated at checkout.

Shipping Rates

Shipping rates are calculated at checkout based on your order total, shipping method, and delivery address.

If we offer free shipping, it will be clearly shown on our website or during checkout.

Estimated Delivery Time

After your order has been processed and shipped, estimated delivery time is usually:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–4 business days, if available
Express Shipping: 1–2 business days, if available

Delivery times are estimates only and may vary depending on the shipping carrier, weather, holidays, or other delays outside our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Please allow up to 24–48 hours for the tracking number to update after it has been issued.

Shipping Delays

We are not responsible for shipping delays caused by:

  • Carrier delays
  • Weather conditions
  • Holidays
  • Incorrect shipping addresses
  • High order volume
  • Customs or delivery restrictions
  • Other circumstances outside our control

Incorrect Addresses

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If a parcel is returned to us because of an incorrect address, you may be responsible for the cost of reshipping.

Lost or Undelivered Parcels

If tracking shows your parcel as delivered but you have not received it, please check with your household and neighbours first, then contact your carrier. If the parcel still cannot be found, email us at adalynskininbox@gmail.com within 7 days and we will help you open a claim.

Contact Us

For any shipping questions, email adalynskininbox@gmail.com with your order number and tracking number, if available.